Shipping Policy

Shipping Policy — Solaris

At Solaris, every piece is prepared with care to ensure quality and consistency across our collections.

Processing & Shipping Time

  • Orders typically take 2–4 weeks to be processed and delivered.

  • This timeframe includes order processing, quality checks, and shipping.

Please note that delivery times may vary depending on your location, customs clearance, or external factors beyond our control.

Delays & Refunds

  • If your order exceeds 4 weeks from the date of purchase and has not been delivered, you are eligible for a full refund.

  • Simply reach out to our support team, and we’ll take care of it—no hassle.

Order Tracking

  • Once your order is shipped, you may receive tracking details depending on the shipping method used.

  • Tracking updates can sometimes take a few days to reflect movement.

Important Notes

  • Solaris is not responsible for delays caused by customs, incorrect address details, or unforeseen courier issues.

  • Please ensure your shipping information is accurate at checkout.

If you have any questions or concerns about your order, feel free to contact us—we’re here to help.

Thank you for choosing Solaris.
We appreciate your patience and support.